While trying to buy Luke Wroblewski’s book at Rosenfeld Media I had to create a new account. I filled out the form and submitted it but it didn’t go through. The message it gave was:
You did not complete all of the required fields before submitting information. Fields missing data are highlighted. Please try again.
The thing is none of the fields were highlighted. This means that after scanning the form I just resubmitted it and of course I got the error message again. After the second try I went through the form field by field and found out that I have to select “Not Applicable” for the “State” field if I’m not in US or Canada. Why is empty different from “Not Applicable”?
By the way — the book I was buying is called Web Form Design: Filling in the Blanks :)
